Your information, and an accessible site

Privacy

Who we are. PR Dive, 16-20 Ave. Aguas Buenas, Urb. Santa Rosa, Bayamón, PR 00959. info@prdive.net · (787) 436-7047.

What we collect on this website

• Our forms. The contact and service forms ask for your name, phone, email (optional unless you want an email reply), what it’s about, your gear details and your message, plus how you want us to contact you. Please don’t put medical details or card numbers in a form.
• Bookings. When you book online, FareHarbor collects your name, email, phone and payment. Depending on the course or dive, it also asks about your certification, dive insurance, gear sizes and the diver medical questionnaire. For courses it also asks each student’s date of birth and PADI account email. For kids, a parent or guardian answers.
• Messages. If you WhatsApp, call or email us, we get what you send. The “Send it on WhatsApp instead” button copies your form into a WhatsApp message on your phone. Nothing goes out until you hit send.
• In the shop. When you dive, train or rent gear with us, we also keep the forms PADI and the law ask for, such as the release, the medical form and your training records.

Why

To answer you, do the work you ask for, run your course, dive or booking, and keep the records we have to keep. We don’t sell your information and we don’t share it with advertisers.

Who else handles it

• FareHarbor (FareHarbor B.V., Netherlands) runs our online bookings and processes the payment. On online bookings we never see your full card number. FareHarbor follows its own privacy policy, may store data outside Puerto Rico, and uses its own cookies and analytics (including Google Analytics) on its booking pages.
• PADI registers our students. For a course, we give PADI your name, date of birth and email so PADI can send you the digital medical form and record your training. PADI follows its own privacy policy.
• Booking through someone else? If you book a PR Dive trip or course through another company’s website or a reseller, that company’s own terms, privacy policy and tracking apply to that booking.
• Netlify hosts this website and receives our form messages. Netlify screens them for spam with Akismet and emails them to our inbox at Google (Gmail).
• WhatsApp (Meta) carries WhatsApp messages.
• Cloudflare runs our domain name and our visitor counter.
• Each of these companies has its own privacy policy.

Visitor statistics

We count visits with Cloudflare Web Analytics. It doesn’t use cookies and doesn’t identify you. Like any website, our host sees basic technical data such as your IP address and browser to deliver the page.

Cookies and what’s saved on your device

• PR Dive doesn’t set cookies and doesn’t use advertising or tracking cookies.
• FareHarbor’s booking tool sets its own cookies and saves a visitor ID and your language on your device. On pages with a booking calendar it loads with the page. On other pages it loads when you reach for a Book button.
• The map on our Visit page only loads from Google if you tap to show it. After that, Google may set its own cookies.
• Some things stay only on your device and never reach us: checklist ticks, dates you enter in our tools, game scores, and whether you closed the language note.
• Our in-shop catalog saves its unlock and offline copy on the shop’s own devices. It holds no customer information.

Other services

Our Conditions page and diver tools load forecasts, alerts and tides straight from the U.S. National Weather Service and NOAA. Our fonts are hosted on this site.

Do Not Track

We don’t track you across other websites, so we don’t change anything when your browser sends a Do Not Track or Global Privacy Control signal. FareHarbor and Google handle those signals under their own policies.

How long we keep it

• Website form messages: only as long as we need them to handle your request, and longer if they turn into a service job or a booking.
• Bookings and payments: as long as we need them for the booking, taxes and our business records.
• Releases, medical and training records: as long as the law and PADI require.

Your choices

Email info@prdive.net to ask what we have about you, fix it, or delete it. Some records, like signed releases and tax records, we have to keep for a set time even if you ask us to delete them. For a booking, we can also ask FareHarbor to act on it. We can’t delete what other companies keep under their own policies.

Photos and reviews

We show some public reviews from Google and TripAdvisor with the name the reviewer shows there, such as a first name and initial. If you’re in a photo or review on this site and want it removed, email us and we’ll take it down.

Security

We keep access to a few people and use reasonable safeguards. If a security breach affects your personal information, we’ll notify you, and the Puerto Rico Department of Consumer Affairs (DACO) when required, as Puerto Rico law (Ley 111-2005, as amended) and other laws that apply require.

Children

This website isn’t directed at children under 13. For kids’ programs, a parent or guardian books, sends any information and signs the forms.

Changes

If we change this notice, we’ll post the new version here with a new date.

Last updated: November 2026