*Cancellation Policy for Training/Tours:
To confirm your reservation with PR Dive, we require a valid credit card, which confirms your commitment to the training/tour.
At PR Dive, we strive to provide exclusive and high-quality diving services to our clients.
If you need to cancel your training/tour, please notify us at least 48 hours prior to your scheduled training/tour time to avoid any cancellation fees. All cancellations must be made in writing and sent to puertoricodivetours@gmail.com. Cancellations made less than 48 hours before the training/tour or no-shows will be charged the full training/tour amount.
Refunds will only be provided in the event that PR Dive needs to cancel the training/tour due to weather or other unforeseeable circumstances beyond our control, such as sudden equipment failure or staff illness. If we cancel the training/tour for any other reason, you may choose to receive a full refund or reschedule your training/tour at no additional charge.
Rescheduling your training/tour is subject to availability and can only be done once. If you need to reschedule your training/tour, please notify us at least 48 hours prior to your scheduled training/tour time. Rescheduling requests made less than 48 hours before the training/tour or no-shows will be charged the full training/tour amount.
Basic swimming ability is required for all training/tours. If your lack of swimming ability prevents you from completing the training/tour, you will still be charged the full training/tour amount.
In the event of severe weather or ocean conditions, PR Dive may need to cancel the training/tour without penalty to the customer.
Please arrive at the training/tour site ready to enter the water, wearing your bathing suits underneath your clothing. This will help avoid anydelays in the training/tour organization.
PR Dive reserves the right to change or modify the cancellation policy at any time, and any such changes will be posted on our website or otherwise communicated to customers.
Thank you for choosing PR Dive for your diving experience in Puerto Rico. We hope you have a wonderful time exploring the beautiful underwater world of our island.
Att. Management